Effective Date: May 19, 2025
This Privacy Policy describes how Staffing Analytics LLC ("Company," "we," "us," or "our") collects, uses, and discloses information, including personal data, in connection with your use of the Predictheus analytics platform ("Platform").
1. Introduction
We are committed to protecting the privacy of our users. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your information. By using the Platform, you agree to the terms of this Privacy Policy. This Privacy Policy is incorporated into and is part of our Terms and Conditions.
2. Information We Collect
We collect information to provide and improve the Platform and to operate our business. The types of information we collect include:
a. Account Information: When you create an account on Predictheus, we collect information such as your name, business email address, phone number, company name, and billing information.
b. POS Data: The core functionality of Predictheus involves collecting data from the Point of Sale (POS) systems you connect to the Platform. This data belongs to you and your business and may include sales data, transaction details, product information, inventory levels, staffing information, customer purchase history (often anonymized or aggregated within the POS data), and other operational data.
c. Usage Data: We collect information about how you access and use the Platform. This includes data about your interactions with the Platform's features, the pages you visit, the duration of your sessions, and technical information such as your IP address, browser type, device information, and operating system.
d. Communications: If you contact us for support or other inquiries, we may collect the information you provide in your communication.
3. How We Collect Information
We collect information in the following ways:
a. Directly from You: We collect information you provide directly to us when you create an account, configure your settings, or communicate with us.
b. Through POS System Integrations: We collect business data directly from the POS systems you authorize us to connect with and access. This collection is automated based on your integration setup.
c. Automatically as You Use the Platform: We automatically collect certain information about your usage of the Platform through cookies, log files, and other tracking technologies.
4. How We Use Your Information
We use the information we collect for the following purposes:
a. To Provide and Maintain the Platform: We use your Account Information and POS Data to provide you with access to the Platform's features, process your data, generate Insights, and ensure the Platform functions correctly.
b. To Deliver Predictive Insights: We use Your Data (collected from POS systems) to power our analytics and machine learning models to generate predictive insights such as demand forecasts, inventory recommendations, pricing suggestions, and staffing schedules.
c. To Improve and Develop the Platform: We use aggregated and anonymized Usage Data and Your Data (in an anonymized or aggregated form) to understand how the Platform is used, identify areas for improvement, develop new features, refine our algorithms, and enhance the accuracy of our predictive models.
d. For Research and Development: We may use aggregated or anonymized data for research and development purposes, including the creation of research publications. This research will focus on general trends and patterns and will not identify you or your customers personally.
e. To Communicate with You: We use your Account Information to send you service-related communications, updates, and important notices. We may also send you marketing communications if you have opted in to receive them (you can opt-out at any time).
f. For Security and Fraud Prevention: We may use your information as part of our efforts to keep the Platform safe and secure and to prevent fraudulent activity.
g. To Comply with Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
5. How We Share Your Information
We understand the sensitivity of your business data. We do not sell your personal data or Your Data to third parties. We may share your information in the following circumstances:
a. With Your Consent: We may share your information if you give us your explicit consent to do so.
b. With Third-Party Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf to help us operate the Platform. These providers include:
* Cloud hosting providers (e.g., for data storage and processing)
* Payment processors (for billing)
* Customer support tools
* Analytics service providers (for understanding Platform usage)
These service providers are contractually obligated to protect your information and use it only for the purposes for which they were engaged.
c. Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify you personally with third parties for research, marketing, analytics, or other business purposes, including in research publications as described in Section 4(d).
d. In Connection with Business Transfers: If we are involved in a merger, acquisition, asset sale, or other business combination, your information may be transferred as part of that transaction. We will notify you if such a transfer occurs and explain your choices.
e. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government investigation). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
6. Data Retention
We retain your Account Information and Your Data for as long as your account is active or as needed to provide you with the Platform's services. We may also retain your information for a reasonable period after you deactivate your account to comply with our legal obligations, resolve disputes, and enforce our agreements. Aggregated and anonymized data may be retained for longer periods for product improvement, analytics, and research purposes.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.
8. Your Rights
In a B2B context, the rights regarding personal data primarily apply to the personal information of individuals associated with your business (like account holders) rather than the business data itself. Subject to applicable law, you may have certain rights regarding your personal information, including:
a. Access: The right to request access to the personal information we hold about you.
b. Correction: The right to request correction of inaccurate or incomplete personal information.
c. Deletion: The right to request the deletion of your personal information.
d. Objection: The right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
9. Third-Party Links and Services
The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites or services. We encourage you to read the privacy policies of any third-party site or service you visit before providing any information.
10. Children's Privacy
The Platform is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after the changes become effective constitutes your acceptance of the revised Privacy Policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Staffing Analytics LLC
418 Broadway # 5135 Albany, NY 12207
mailservices@staffinganalytics.io